Missa
My repair tech arrived in the allotted repair window and notified me prior to their arrival. Was courteous and respectful, even taking the time to place booties over his shoes…
Local Austin Range Repair · Burner Not Working · Book Online 24/7 · 90 Day Warranty
Range Burner Not Working in Austin, TX
When one or more burners stop working, we first split gas ignition failures from electric surface-heat failures. That keeps diagnostics accurate and parts replacement targeted.
Call us — $79 diagnostic- Serving Austin ZIPs: 78701, 78702, 78703, 78704, 78705, 78745, 78758, 78759, 78729, 78748
- $39 diagnostic applies toward repair
- Book online 24/7
- Same day service when available
- Typical labor: $129-$219 (labor only, parts extra)
- Up to 90 day warranty
One local technician assigned per job. No marketplaces or call centers.
Burner Not Working — Gas Ignition vs Electric Surface Heat
Range burner complaints are usually surface-system failures, not oven-cavity issues. Gas and electric tops fail in different ways, so we diagnose by burner type first.
Typical symptoms
- Gas burner clicks but does not light
- No spark at one or more burners
- Electric element stays cold or heats weakly
- Only one burner fails while others still work
- Burner heat level does not match knob setting
Common causes we verify
- Dirty or misaligned burner cap and electrode (gas)
- Failed spark switch harness or spark module
- Open surface element or damaged receptacle (electric)
- Failed infinite switch on electric ranges
- Heat-damaged wiring at burner terminals
Need help with bake, broil, or oven temperature only? Use our oven repair pages. This page focuses on cooktop burners and surface controls.
How We Diagnose a Burner That Won't Work
We identify gas vs electric failure mode first, then test ignition or heat-output components under load.
Burner head and cap alignment
On gas tops we verify cap seating, electrode condition, and burner-port cleanliness.
Spark and switch path
We test switch harness and spark module output when clicking is weak, constant, or absent.
Element and infinite switch
For electric tops we check element continuity, receptacles, and switch behavior through heat levels.
Wiring and terminal heat damage
Loose or burned terminals are common on high-use burners and can mimic component failure.
Burner Repair vs Replacement
Most burner repairs are practical on mid-life ranges, especially switches, electrodes, and elements. We quote modules and wiring repairs after confirmed testing (typical labor $129-$219, parts extra).
Burner Not Working FAQ
Questions Austin customers ask before booking.
Why does one burner fail while others work?
Single-burner failures are usually local to that burner: electrode, cap alignment, element, or switch path.
Can I keep using the other burners?
Often yes for isolated failures, but stop if you smell gas, see arcing, or notice overheating at knobs.
Do you repair glass-top and coil electric ranges?
Yes. We service glass-top, radiant, and coil-element surface systems.
Does the $39 diagnostic apply toward repair?
Yes, it applies toward the repair total if you proceed.