Austin, TX · Samsung Ice Machine · $39 Diagnostic

Samsung Ice Machine Not Making Ice in Austin

Serving 78701, 78702, 78703, 78704, 78705, 78745, 78758, 78759, 78729, 78748. Tell us what you’re seeing and we’ll send one verified technician.

Typical repair time: 2-3 hours
Typical labor: $120-$290 (labor only)
Coverage: 78701, 78702, 78703, 78704, 78705, 78745, 78758, 78759, 78729, 78748

What it usually means when your Samsung ice machine is not making ice

If this started suddenly, it’s usually not a settings issue. We verify the fault on-site.

Hollow or small cubes usually mean low water flow, scale restriction, or incorrect freeze cycle timing.

Leaks often come from loose fittings, cracked hoses, drain issues, or pump seal failures.

Noises are often caused by a failing fan motor, water pump issues, loose panels, or compressor vibration.

If the unit runs but won’t cool, it may be a sealed system issue, compressor start failure, or condenser airflow problem.

We service many Samsung models — model number optional when booking.

We diagnose Samsung codes — even rare or undocumented ones.

Most jobs fall into the $120-$290 labor range. The technician confirms the exact failure during the $39 diagnostic.

Some symptoms are safety-related. If you’re unsure, stop using the unit until a technician confirms the cause.

Yes — coverage includes 78701, 78702, 78703, 78704, 78705, 78745, 78758, 78759, 78729, 78748 and nearby areas.