Samsung Washer Repair Error Code 5C

The washer was making loud noise and shaking heavily during operation.

All four shock absorbers were found to be damaged, with the tub and drum hanging on one spring. Initial tests showed no power reaching the drain pump, but subsequent tests indicated the drain pump op…

The technician replaced all four shock absorbers. After reassembly, the unit was tested and confirmed to be functioning correctly.

Local proof: Southwest Austin · 78735 · Near West Oak Hill

Completion status: REPAIRED

Appliance type: Top-Load Washing Machine Brand: LG Issue Type: Water Leak / Inlet Valve Failure Customer Complaint The customer reported that water was continuously dripping into…

During the diagnostic inspection, it was determined that one of the water inlet valves had failed mechanically and remained partially open. As a result, water was constantly entering the drum despite…

The faulty water inlet valve assembly was removed and replaced with a new OEM-compatible inlet valve assembly. Post-Repair Testing After the replacement, the washer was tested thro

Local proof: Austin

Completion status: REPAIRED

The LG washer is not draining and is showing an OE error code.

The drain pump was found to be non-operational despite receiving 120 volts of supply and having a resistance of 15 Ohm.

The drain pump was replaced to resolve the drainage issue. After the repair, the unit was tested and no additional issues were discovered.

Local proof: West Austin · 78746 · Near Barton Creek

Completion status: REPAIRED

Washer was not agitating, washing, or spinning.

The washer was not transferring power from the motor to the gearcase, preventing agitation, washing, and spinning. A worn motor coupling was identified, along with a lid lock that was not engaging co…

The motor coupling and lid lock were replaced. The mounting of the washer body components was restored to their original condition.

Local proof: Austin · 78758 · Near Quail Creek

Completion status: REPAIRED