True: Not Making Ice
When an ice machine stops producing ice, the cause is often water supply restriction, scale buildup, pump failure, or a cooling system issue.
Learn more →Book in minutes in Leander. One technician, one clear diagnostic, and a straight answer.
This complaint often has 2–3 common root causes. We test them in a logical order.
When an ice machine stops producing ice, the cause is often water supply restriction, scale buildup, pump failure, or a cooling system issue.
Learn more →Hollow or small cubes usually mean low water flow, scale restriction, or incorrect freeze cycle timing.
Learn more →Noises are often caused by a failing fan motor, water pump issues, loose panels, or compressor vibration.
Learn more →If the unit runs but won’t cool, it may be a sealed system issue, compressor start failure, or condenser airflow problem.
Learn more →We service many True models — model number optional when booking.
We diagnose True codes — even rare or undocumented ones.
Most jobs fall into the $120-$290 labor range. The technician confirms the exact failure during the $39 diagnostic.
Some symptoms are safety-related. If you’re unsure, stop using the unit until a technician confirms the cause.
Yes — coverage includes 78641, 78646 and nearby areas.