Sub-Zero: Not Making Ice
When an ice machine stops producing ice, the cause is often water supply restriction, scale buildup, pump failure, or a cooling system issue.
Learn more →Book in minutes in Austin. One technician, one clear diagnostic, and a straight answer.
This symptom typically indicates a failure in the water system (fill/drain/pump), scale restriction, or the cooling cycle.
When an ice machine stops producing ice, the cause is often water supply restriction, scale buildup, pump failure, or a cooling system issue.
Learn more →Leaks often come from loose fittings, cracked hoses, drain issues, or pump seal failures.
Learn more →Noises are often caused by a failing fan motor, water pump issues, loose panels, or compressor vibration.
Learn more →If the unit runs but won’t cool, it may be a sealed system issue, compressor start failure, or condenser airflow problem.
Learn more →We service many Sub-Zero models — model number optional when booking.
We diagnose Sub-Zero codes — even rare or undocumented ones.
Most jobs fall into the $120-$290 labor range. The technician confirms the exact failure during the $39 diagnostic.
Some symptoms are safety-related. If you’re unsure, stop using the unit until a technician confirms the cause.
Yes — coverage includes 78701, 78702, 78703, 78704, 78705, 78745, 78758, 78759, 78729, 78748 and nearby areas.