SAMSUNG • Range • Model NX58H5600SS/AA
Reported issue: Appliance type: Gas Oven Issue Type: Oven Not Heating / Igniter Failure Customer Complaint The customer reported that the oven was not heating and would not reach the set temperature.
Diagnosis: During diagnostics, the oven igniter was tested and found to have no electrical resistance, confirming igniter failure. Power supply from the control board to the igniter was present, indicating that the control board was functioning correctly and the issue was isolated to the igniter itself.
Solution: Repair Solution The faulty oven igniter was replaced with a new compatible igniter. Post-Repair Testing After replacement: The igniter operated normally The oven ignited properly and began heating Temperature rise and cycling were verified Final Result The issue was fully resolved. The oven is now heating properly and operating as designed.
